Contact Information

Due to our daily high volume calls, the fastest way to contact us is via email access.

General Inquiry:
For general inquiry, please contact info@ovxe.com

Sales Inquiry:
For product information, reseller program, and other sales inquiry, please contact
sales@ovxe.com

Support Inquiry:
For technical support, please contact support@ovxe.com. Our response time is usually within 24-hours during regular business days. In order for us to better assist you in timely fashion, please provide the following information along your request:
1. Your dealer name.
2. Your invoice number.
3. Item serial number.
4. Your system information (hardware and software).

RMA Inquiry:
For RMA (Return Merchandise Authorization), please contact rma@ovxe.com. No RMA is accepted without an authorized RMA number.